FAQ

1. What materials do you use to create your jewelry?

We use high-quality materials including sterling silver, gold-filled, and occasionally plated metals. Many pieces also feature semi-precious gemstones, crystals, and pearls. Please note that some pieces may include nickel or other allergens.

2. Are your pieces handmade?

Yes! Every piece of Sunbeam Jewelry is thoughtfully crafted. Many are handmade with care, while others are curated to bring you beautiful, high-quality designs. We take pride in the unique character and quality of our creations.

3. Do you accept custom orders?

Absolutely! We love bringing your ideas to life. Currently, we can create custom necklaces, bracelets, and earrings. Please reach out to discuss your vision, and we’ll work with you to create a special piece. contact.sunbeamjewelry@gmail.com

4. How should I care for my Sunbeam Jewelry?

To keep your jewelry looking its best:

  • Store it in a dry, cool place, preferably in the original packaging or a jewelry box.

  • Avoid exposing it to water, perfume, or harsh chemicals.

  • Use a soft, lint-free cloth to clean it gently when needed.

5. What is your shipping policy?

We offer shipping both domestically and internationally. Orders typically ship within 3-5 business days. Tracking information will be provided once your order has shipped.

6. What is your return/exchange policy?

We do not accept returns. If you experience an issue with your order, such as damage during shipping or receiving the wrong item, please contact us within 14 days of delivery, and we will work with you to resolve the issue.

7. Can I gift Sunbeam Jewelry?

Of course! Let us know during checkout or email us at contact.sunbeamjewelry@gmail.com if it’s for an occasion, and we’ll make sure it’s ready to impress.

8. Do you offer discounts or promotions?

Yes, we occasionally run discounts! Around the holidays in America we will run small promotions via Facebook and Instagram.

9. Where can I find you on social media?

You can follow us on Instagram and Facebook for the latest updates, new designs, and behind-the-scenes content. Search for @WearSunbeamJewelry.

10. Do you sell at markets or in stores?

Yes! While we aren’t participating in artisan markets or pop-up events at the moment, we plan to do so in the future. Keep an eye on our website or social media for updates on when and where you can find us. Hint: What stays in Vegas, stays in Vegas!

11. What inspired the name Sunbeam Jewelry?

The name Sunbeam Jewelry is inspired by the light and love of Jesus Christ. Just as sunbeams bring warmth and brightness to the world, our jewelry is designed to reflect His grace and radiance in everyday life.

12. How can I contact you?

You can reach us via email at contact.sunbeamjewelry@gmail.com or use the contact form on our website. We’d love to hear from you!